MS Office 365 license suddenly fails to detect license status

Thomas_1984 · 18. Juni 2024

Hi, i am a home user running windows 11 with a paid microsoft 365 family account for the office apps in germany. - My current MS365 plan is ending in april 2025. - I am using this subscription for more than 5 years now, without having any issues. Last weekend all of my office apps word, excel, outlook informed me that i have no license and my office products will be deactivated on 1st july. - They gave me the option to sign in to check for license, what i did. - The sign in works, but does nothing to fix the license issue for me. - Because nothing i tried did fix the issue i uninstalled th

D-CH-8000

Besten Dank für die Rückmeldung.

Ich bekomme nun einige Treffer.

Was ist Microsoft 365 Business ?

Viele Grüsse, D

LICENSE NAME: Office 15, OfficeOutlookR_Retail edition

LICENSE DESCRIPTION: Office 15, RETAIL channel

LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription1 edition

LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel

LICENSE NAME: Office 16, Office16O365ProPlusR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

LICENSE NAME: Office 15, OfficeInfoPathR_Retail edition

LICENSE DESCRIPTION: Office 15, RETAIL channel

LICENSE NAME: Office 15, OfficeHomeStudentR_Retail edition

LICENSE DESCRIPTION: Office 15, RETAIL channel

LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition

LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel

Office-NotebookMSKon

Hallo Thomas,

PRODUCT ID: 00339-21520-30436-AA127

SKU ID: c47456e3-265d-47b6-8ca0-c30abbd0ca36

LICENSE NAME: Office 16, Office16ProPlusVL_MAK edition

LICENSE DESCRIPTION: Office 16, RETAIL(MAK) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---LICENSED---

Last 5 characters of installed product key: ABCDE (geändert = entspricht dem gekauften Schlüssel)

---------------------------------------

PRODUCT ID: 00200-70000-00000-AA285

SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4

LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: KHGM9

Wie gesagt: ich habe NIE ein 365 Version installiert

Ich kenne alle meine Schlüssel - KHGM9 kenne ich NICHT

Und nochmals: mit dem Schlüssel XXXXX ist die Version aktiviert !

Gruß Adolf

Klaus (kmann.bd)

Hallo,

ich habe nun wie Du beschreibst, alle nicht 365 Keys per Script gelöscht und neu gestartet. Resultat:

Keine Verbesserung. Nicht lizensiert, beim Versuch, mich über Office anzumelden . Fehler: Keine Serververbindung. - Also wie bisher.

Habe danach noch einmal den Status per cmd abgerufen und sehe das:

---Processing--------------------------

---------------------------------------

PRODUCT ID: XXXXX-XXXXX-XXXXX-XXXXX

SKU ID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: XXXXX

Habe die ID 's hier in XXX geändert.

Nun ist hier nichts von Office 365 Personal zu erkennen ??

Macht es vielleicht Sinn, das Office vollständig zu entfernen und am MS Konto die PC Verknüpfung aufzuheben, anschließend das Office über das MS Konto neu zu installieren?

Danke & Gruß, Klaus

HeScho

Hallo,

hier mit c&p:

PRODUCT ID: 00195-40000-00000-AA904

SKU ID: 323277b1-d81d-4329-973e-497f413bc5d0

LICENSE NAME: Office 15, OfficeGrooveR_Grace edition

LICENSE DESCRIPTION: Office 15, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: TVGJ3

---------------------------------------

PRODUCT ID: 00201-10677-30173-AA818

SKU ID: b58a5943-16ea-420f-a611-7b230acd762c

LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition

LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---LICENSED---

ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)

ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.

REMAINING GRACE: 30 days (44617 minute(s) before expiring)

Last 5 characters of installed product key: CGWF4

---------------------------------------

PRODUCT ID: 00200-70000-00000-AA428

SKU ID: d7279dd0-e175-49fe-a623-8fc2fc00afc4

LICENSE NAME: Office 16, Office16O365HomePremR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: KHGM9

StudentIn (dhxtgb)

Hallo Thomas,

Folgendes wird mir angezeigt:

PRODUCT ID: 00202-52034-56799-AA474

SKU ID: 149dbce7-a48e-44db-8364-a53386cd4580

LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription1 edition

LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F005

ERROR DESCRIPTION: The Software Licensing Service reported that the product key does not match the product key for the license.

Last 5 characters of installed product key: 8FDXC

---------------------------------------

PRODUCT ID: 00202-30000-00000-AA975

SKU ID: 3ad61e22-e4fe-497f-bdb1-3e51bd872173

LICENSE NAME: Office 16, Office16O365ProPlusR_Grace edition

LICENSE DESCRIPTION: Office 16, RETAIL(Grace) channel

BETA EXPIRATION: 01.01.1601

LICENSE STATUS: ---NOTIFICATIONS---

ERROR CODE: 0xC004F009

ERROR DESCRIPTION: The Software Licensing Service reported that the grace period expired.

Last 5 characters of installed product key: VMFTK

Bringt dir das etwas? LG

Hi,

willkommen im Windows Forum!

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