I have 2 versions on my PC: Microsoft 365 de-de and Microsoft 365 en-gb

Wo denn? Du schriebst das: It appears that I have three different contact lists on my PC. In Outlook 2010,

und da steht nun mal nichts von Microsoft 365.

Ich bin dann mal raus anpflaumen lasse ich mich nicht.

Hallo Greg,
<br />I gave you a short answer yesterday. My Problem is: I have an account for microsoft and a valid subscription for microsoft 365 which I can use without problems on my Apple iMac. But I cannot use the subscription on my Apple Laptop, which is also registered on the same account. On the Laptop there is a message that I should renew the subscription. And then when I try to correct it on the Laptop, I get the answer that there is no account available with this user name. But on the same homepage by microsoft I can get the information that my account and my subscription are okay. - So this state of affairs means that there is a mistake in the communication between my Laptop and the microsoft 365 administration. For the moment I cannot get any chat oder phone support by microsoft - and the automatically given supports are useless. (I have already deinstalled all office programs on the Laptop and then reloaded it - but without any result for the problem.)
<br />I would be very glad if you can solve this problem or give me an advice for further action or support.
<br />Sincerely
<br />Thomas
<br />

I didnot install office on my laptop. It had come with preinstalled office 365 apps.
I received the purchase confirmation from lenovo germany on my gmail id (which is actually from India)
I have actually used the student discount while purchaseing the laptop using my university email id to get discount and while billing I gave my indian gmail id.
I am using the same indian gmail id for logging in to my microsoft account for activating the office on my laptop. I also tried asking for help on lenovo support but they say to ask microsoft support to give product key or activation help. I also asked microsoft but I get no response.

Augustine

1. I have Microsoft Office 365, running Excel 2016 32 bit

2. The Norton anti-virus suite is installed on my computer, but I chosed not de-install it.

The remark of Andreas above "If the reference style is back to A1 you have other workbooks that are loaded at startup" continued ringing in my ears. I assume that every AddIn provides another workbook, which is loaded
at start up. I see all these xla files in the VBA editor. So I picked the first suspect and uninstalled that AddIn. And the problem disappeared!

Many thanks to both of you!

Der genaue Wortlaut heißt:

Office

You have a newer Version of Office installöed on your device.

Microsoft Office 2016 voor Thuisgebruik en Zelfstandigen - nl-nl

Microsoft Office Home and Business 2016 - it-it

Microsoft Office Famille et Petite Entreprise 2016 - fr-fr

Micorsoft Office Home and Business 2016 - en-us

Microsoft Office Home and Busioness 2016 - de-de

If you want to install older Version of Office, please remove These newer products and try again.

Der Kauf erfolgte als Download-Version über das Internet bei der Firma softloox.